SSL VPN connection issue in a specific client
We are currently using SSLVPN with 12.1.2v HF1, The PC environment is using Windos10.
The output is the same as the image, and VPN tunneling does not work. It seems like an issue that occurs in Network Access after authentication.
The Network Access Diagnostic output looks like this:
INSTALLATION: VPN Driver installed IP Filter Driver installed RAS device for VPN installed Host DLL registration is OK VPN Dialer DLL registration is OK Urxhost.dll installed Urxdialer.dll installed
PINGs test: = 104.219.104.148 failed Loopback = 127.0.0.1 passed Google DNS = 8.8.8.8 failed Loopback = :: 1 passed Google DNS = 2001: 4860: 4860 :: 8888 failed DNS server = fec0: 0: 0: ffff :: 1% 1 failed DNS server = fec0: 0: 0: ffff :: 2% 1 failed DNS server = fec0: 0: 0: ffff :: 3% 1 failed DNS server = fec0: 0: 0: ffff :: 1% 1 failed DNS server = fec0: 0: 0: ffff :: 2% 1 failed DNS server = fec0: 0: 0: ffff :: 3% 1 failed DNS server = fec0: 0: 0: ffff :: 1% 1 failed DNS server = fec0: 0: 0: ffff :: 2% 1 failed DNS server = fec0: 0: 0: ffff :: 3% 1 failed Gateway = 10.64.192.1 failed DNS server = 8.8.8.8 failed HTTP Probe passed (http://cdn.f5.com/product/avail.txt) SERVICEs test: DHCP Client: Running Network Connections: Running DNS Client: Running RasMan Not installed F5 VPN driver: Running F5 Networks Component Installer Running F5 Networks DNS Relay Proxy Service Running F5 Networks Traffic Control Service Running F5 Credentials Management Service Not installed
When running the Troubleshooting app, FirePass Component seems to have an issue.
Can you tell me why? When running as Edge Client, after authentication The server connection has been terminated. With the phrase The login page appears again.
please, Help me