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Rangchi's avatar
Rangchi
Icon for Nimbostratus rankNimbostratus
Feb 10, 2024

Host inaccessible

Hello, I updated the Big-Ip i15800 device. Then the screen displays the error "Host inaccessible or diagnostic mode" and the operating system stops working. Could anyone help?

Thanks

 

security

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  • boneyard's avatar
    boneyard
    Icon for MVP rankMVP
    Feb 10, 2024

    have you connected a console cable and see what the output is there?

     

    https://techdocs.f5.com/en-us/hw-platforms/f5-plat-hw-essentials/title-serial-console.html

     

    • Rangchi's avatar
      Rangchi
      Icon for Nimbostratus rankNimbostratus
      Feb 10, 2024

      Yes I do.

      It is not useful.

      Do you know SSH default password for AOM ? 

      Thanks

  • boneyard's avatar
    boneyard
    Icon for MVP rankMVP
    Feb 10, 2024

    What does not useful mean? No output or unreadable or ...?

    On the iSeries there isn't a default AOM user / password anymore, you first have to configure it:

    https://my.f5.com/manage/s/article/K11400446

    • Rangchi's avatar
      Rangchi
      Icon for Nimbostratus rankNimbostratus
      Feb 10, 2024

      AOM console is not useful for this problem. 

       Also this link ''https://my.f5.com/manage/s/article/K11400446'' will be worked when we Have access to the TMOS. Are there any solution? Please Help me.

      Thanks

       

      • boneyard's avatar
        boneyard
        Icon for MVP rankMVP
        Feb 10, 2024

        You didnt answer what the console is showing or not. If there is no output and your console connection is correct and working then the system might just be broken.

         

        If this doesnt help you, you can always call F5 support, they are there to help with time critical issues and provide personal support.