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JoseLabra's avatar
JoseLabra
Icon for MVP rankMVP
Jul 10, 2024

Commercial question

Hi

 Sorry for this question lol.

 


If the company i´m work, purchases a f5 device with asm licence

we need pay for ASM support?
Sorry, i dont know where post this jejeje

 

 

 

cheers!

application delivery
asm
  • Melissa_C's avatar
    Melissa_C
    Jul 10, 2024

    Hello! 

     

    If the ASM license is an add-on license it will fall under the support contract of the device you have activated it on. There is not a separate support contract required for additional licenses that you add to the device. If you are needing to see the support on your device you can visit https://secure.f5.com/Infopage/index.jsp Using your myf5.com login there is an option for Product Information Request where you can request the support details for your device. 

    Thank you for reaching out. 

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  • Melissa_C's avatar
    Melissa_C
    Icon for Moderator rankModerator
    Jul 10, 2024

    Hello! 

     

    If the ASM license is an add-on license it will fall under the support contract of the device you have activated it on. There is not a separate support contract required for additional licenses that you add to the device. If you are needing to see the support on your device you can visit https://secure.f5.com/Infopage/index.jsp Using your myf5.com login there is an option for Product Information Request where you can request the support details for your device. 

    Thank you for reaching out.