Forum Discussion

davidfisher's avatar
Aug 12, 2018

Can't find SNMP email id configured on the bigip

Hey Guys,

One of our email ids was added to f5 for snmp alerts, and the emails have a

from id
of
root@hostname.local
.

We now need to remove this id and it should be easy, as the only file where we configure snmp alerts in

/config/user_alerts.conf
.

In the file I can see other email ids but not this particular one, is there some other place where this can be configured.

In the qkview I can see this particular email id in

mcp_module.xml
.

Totally lost on where this id is the box, also there is not such thing as a group id or alias id.

UPDATE-19 aug 2018

Is there some log I can check to see all the email id which were sent an email?

  • Hope you verified snmpd.conf file too.Normally it should be there on alert.conf file.

     

    • davidfisher's avatar
      davidfisher
      Icon for Cirrus rankCirrus

      Sure, i'll check those as well. I have the qkview for the box.

      Any idea on what's

      mcp_module.xml
      ?

  • Hope you verified snmpd.conf file too.Normally it should be there on alert.conf file.

     

    • davidfisher's avatar
      davidfisher
      Icon for Cirrus rankCirrus

      Sure, i'll check those as well. I have the qkview for the box.

      Any idea on what's

      mcp_module.xml
      ?

  • Is it possible the config was deleted and it still is there on the system?

     

  • I beleive you open a ticket with vendor for exact reason or you can try rebooting a device one time in maintenace window to flush the cache.