Forum Discussion

Neeraj_Jags_152's avatar
Jul 26, 2017

BIG-IQ License activation - use only one feature - ERROR

I am activating the BIG-IQ license (EVAL 45 days key), dossier -okay, activation on website -okay, receive the license - okay. when I pasted and proceed further the on system personality step, with error with below message. this license contains both big-iq central management and data collection features. BIG-IQ can only use one of these feature

 

() choose - BIG-IQ Central Management

 

() choose - BIG-IQ Data Collection Device

 

I have proceed with first option that I will use this for BIG-IQ Central Management, which is why I installed this. but my question is later it asked me to re-activate the license, which I did and still it landed to the above error.

 

  • it was resolved by the F5, by providing the new KEY, I believe the fault was in activation key.

     

  • it was resolved by the F5, by providing the new KEY, I believe the fault was in activation key.

     

  • Basically it give me the Base keys and Add on key, but why it is asking for reactivation.