Forum Discussion

apatel16_360867's avatar
apatel16_360867
Icon for Nimbostratus rankNimbostratus
Jun 01, 2018
Solved

Big IP Edge Client Issue

Recently when connecting using BIG-IP Edge Client, users are now getting a popup window that seems to be coming from "https://www.f5.com/apps/all/avail.txt"; and the window is blank and has the text ...
application delivery
BIG-IP
BIG-IP Access Policy Manager (APM)
big-ip edge client
security
  • Martijn_144688's avatar
    Martijn_144688
    Jun 01, 2018

    Hi,

     

    Take a look at

     

    https://support.f5.com/csp/article/K17083

     

    It seems the Edge Client incorrectly thinks there is a captive portal. It should have been fixed in your version, but it looks like it is not.

     

    Can you confirm the symptoms by checking the Edge Client report log files and see if this article can help you?

     

    As a work around you can disable captive portal detection in the Edge Client.

     

    Regards, Martijn

     

Martijn_144688's avatar
Martijn_144688
Icon for Cirrostratus rankCirrostratus
Jun 01, 2018

Hi,

 

Take a look at

 

https://support.f5.com/csp/article/K17083

 

It seems the Edge Client incorrectly thinks there is a captive portal. It should have been fixed in your version, but it looks like it is not.

 

Can you confirm the symptoms by checking the Edge Client report log files and see if this article can help you?

 

As a work around you can disable captive portal detection in the Edge Client.

 

Regards, Martijn

 

  • apatel16_360867's avatar
    apatel16_360867
    Icon for Nimbostratus rankNimbostratus
    Jun 01, 2018

    Thanks, adding the regedit worked. Strange this has just started coming up when nothing has been changed for quite some time.