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Jim_Araujo_1061's avatar
Jim_Araujo_1061
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Mar 24, 2015

Adding a new WIP and having it placed in the correct Zone

I have a scenario where when I create a new Wide IP, it is not being put into the correct zone file. For example.

3 zones:

example.com

 

wip.example.com

 

xwip.example.com

When I create a new Wide IP, like test.wip.example.com, it is being placed into the example.com zone file!!. Is that the correct behavior?

It gets more complicated as I also have 2 different views.

 

External

 

Internal

which have their own zone files for each of the 3 zones.

db.external.example.com

db.internal.example.com

etc

Unfortuntely everything is being placed into the db.external.example.com file no matter what type of record it is...I have to manually move it.

Is there a better way to do this? Also, does anyone know what the GTM uses to make it's decision on where to put new WIPs into what zone files? I know ZoneRunner is involved in that part, but I'm not sure how it is making it's zone file destiantion decision.

  • I don't believe there is a way to change the behavior, however they are just place holders. The records for wide IPs don't actually have to exist in ZoneRunner to function.

     

    • Jim_Araujo_1061's avatar
      Jim_Araujo_1061
      Icon for Nimbostratus rankNimbostratus
      I see, issue is without m anually moving them the External view sees internal wips.
  • I don't believe there is a way to change the behavior, however they are just place holders. The records for wide IPs don't actually have to exist in ZoneRunner to function.

     

    • Jim_Araujo_1061's avatar
      Jim_Araujo_1061
      Icon for Nimbostratus rankNimbostratus
      I see, issue is without m anually moving them the External view sees internal wips.